Select Page
counselor

PAC 2024 – Language Not Set or Wrong

PAC 2024 error details

appearance

category

Metadata and Settings > Metadata

Error message

(no language) or language set incorrectly

Matterhorn error condition

Error Condition: 11-006 (Cannot determine natural language for document metadata.)

explanation

No document language is set for the document. This means that screen reader software may not be able to automatically set the speech synthesizer to the appropriate document language. This in turn can lead to incorrect pronunciation by the screen reader and thus make it difficult for visually impaired people to access the document content.

solution in Adobe Acrobat Pro

solution approach

To resolve the error, the relevant document language must be set in the document properties.

picture instructions

1. Open menu >
Click “Document Properties…”

2. Open the “Advanced” tab >
Select language >
click "OK"

Once you save the document and check it again with the PDF Accessibility Checker, the Document language set correctly.

When saving, make sure to give the document a new name (e.g. Document Title_Rev2) and not oversave the previous version of the document. This way, you can go back to the previous version of the document if something goes wrong.

Contact, save time

Working smarter together – support that takes you further

Use tried-and-tested methods and smart tools to optimize your processes independently. We support you with knowledge, tips and solutions - and are available to help you with the final implementation if necessary. Let's talk!

Accessibility