PAC 2024 error details
appearance
category
Metadata and Settings > Metadata
Error message
(no language) or language set incorrectly
Matterhorn error condition
Error Condition: 11-006 (Cannot determine natural language for document metadata.)
explanation
No document language is set for the document. This means that screen reader software may not be able to automatically set the speech synthesizer to the appropriate document language. This in turn can lead to incorrect pronunciation by the screen reader and thus make it difficult for visually impaired people to access the document content.
solution in Adobe Acrobat Pro
solution approach
To resolve the error, the relevant document language must be set in the document properties.
picture instructions
1. Open menu >
Click “Document Properties…”
2. Open the “Advanced” tab >
Select language >
click "OK"
Once you save the document and check it again with the PDF Accessibility Checker, the Document language set correctly.
When saving, make sure to give the document a new name (e.g. Document Title_Rev2) and not oversave the previous version of the document. This way, you can go back to the previous version of the document if something goes wrong.